Desktop Support

• Career growth opportunities
• Supportive, collaborative team
• Permanent, Full-time, Onsite, Wellington CBD

Make a visible impact every day by improving how our people experience technology — while growing your technical expertise in a supportive, collaborative team.

ABOUT THE ROLE - MO TE TUNGA

Our End User Compute (EUC) team plays a critical role in managing and supporting the technology our employees use every day — from desktops and laptops to mobile devices, AV and printers.

This is a hands-on role where you’ll combine technical expertise, problem-solving and customer service to keep our people connected, productive and supported.

Key Responsibilities will include:

• Provide end-to-end support across desktop, laptop, mobile, AV and printer technologies
• Troubleshoot hardware and software issues with a strong customer-first approach
• Support software deployment and updates across the organisation
• Partner with third-party providers to manage desktop infrastructure
• Deliver user training and create clear, helpful documentation
• Build expertise in Microsoft 365, device management and key business applications

ABOUT YOU - HE KORERO MOU

You’ll be successful in this role if you bring:

• Experience in a similar role or senior service desk role
• Strong customer service and communication skills
• Proven troubleshooting and problem-solving capability
• Experience with Windows environments (MacOS a bonus)
• Familiarity with Intune, Azure AD, Microsoft 365 and remote support tools
• Exposure to ITIL and tools like ServiceNow

ABOUT US - HE KORERO MO MATOU

Chartered Accountants Australia and New Zealand (CA ANZ) represents more than 140,000 financial professionals, supporting them to make a meaningful difference in the communities where they work and live. We are committed to advancing the profession through high ethical standards, world-class education, and advocacy for the public good. Guided by our purpose and values, we aspire to be a magnet for diverse talent, equip our members for success, and lead the way in sustainability, innovation, and trust in business and finance.

WHAT’S IN IT FOR YOU - NOU TE ROUROU

At CA ANZ, we are committed to creating a workplace that reflects our values of collaboration, integrity, diversity, and accountability. As part of our strategy to be a magnet for diverse talent and an adaptive, member-centric organisation, we offer:

• A culture that values your voice and empowers you to make an impact in your community and profession
• Enjoy the Christmas break with 2 additional paid leave days (subject to annual approval)
• A modern state-of-the-art facility, city-based workspace, including a 5-star green building designed to support diverse working styles
• Opportunities to grow your career through coaching, training, and the scholarship program.
• Grow your skills and future with unlimited access to LinkedIn learning
• The chance to contribute to meaningful work that creates real impact for people across Aotearoa and Australia

HOW TO APPLY - ME PEHEA TE TONO

Simply select APPLY NOW and submit your application today. Applications close 19 June 2026.

CA ANZ welcomes applications from people of all ages, genders, cultural and linguistic backgrounds, Maori, Pasifika, Aboriginal and Torres Strait Islander peoples, people with a disability, and people who are diverse in gender and sexuality.

Please note: We are not engaging recruitment agencies for this role. Unsolicited CVs will not be accepted.