GSE Service/Parts Manager
GSE Service/Parts Manager
Christchurch Airport
Ready to step up and lead a high-performing team of 6? If you're passionate about leadership, customer service, and keeping operations running at their best, this is your opportunity to take your career to the next level - apply now!
We're looking for a driven and customer-focused Service Manager to lead our Christchurch Airport service team. In this hands-on role, you'll supervise technicians and apprentices, manage all aspects of the service and parts operation, and deliver exceptional customer and technical service.
You'll drive service sales growth, champion high safety and service standards, and ensure strong labour utilisation and team performance. You'll also oversee branch parts inventory, with a focus on fast-moving parts to support GSE assets on site and minimise downtime.
What's in it for me?
- Solid pay, bonus opportunities, and a company car
- Ongoing training and career development
- Medical and life insurance - we've got you covered
- The chance to lead a large service department of 6 awesome people
What you bring to the table:
- Proven leadership experience with the ability to lead teams, manage workflows, and drive a strong safety culture
- Strong technical and mechanical background within construction, materials handling, transport, or heavy machinery industries
- Service technician and/or workshop management experience, with parts and inventory management knowledge
- Highly organised, customer-focused, and driven to deliver exceptional service results
- Qualified heavy diesel mechanic preferred, with current driver's and forklift licences and Health & Safety awareness
You will be responsible for:
- Lead and inspire a high-performing Service Team.
- Coach, develop, and support technicians and apprentices.
- Drive productivity, efficiency, and service excellence.
- Plan and coordinate workshop and field service operations.
- Deliver outstanding customer service and build strong client relationships.
- Ensure quality workmanship and achievement of key performance targets.
- Promote a strong health, safety, and compliance culture.
- Oversee service administration, invoicing, and warranty processes.
- Contribute to business growth through operational leadership and continuous improvement.
About us: Originally established in Christchurch as Andrews & Beaven in 1878, AB Equipment boasts New Zealand world-class Material Handling, Construction and Forestry Equipment brands. Our customer-centric teams provide 24/7 industry leading sales & support for these world-class brands. With a solid network of 18 branches right across NZ, we deliver sales, service & parts for all our new, used & rental machinery.
Are you up for the challenge? Apply now and let's make things happen!
All candidates must have NZ residency or a valid NZ work visa.
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