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Posted 09 June, 2026

Complex Care worker-Hawera/New Plymouth/ Whanganui

Healthvision
New Plymouth,Taranaki,New Zealand,4310 Full Time
Reference: 135_555209_311

Are you resilient, energetic and conscientious?


We have an exciting opportunity for experienced support workers who are comfortable working with Service Users who may require complex cares, or may be living with behaviours that challenge. We will also welcome applications from support workers with a mental health background.


About the Position | Te Mahi

Support work is fun, people-facing, challenging, and very rewarding, and it is also a deeply empathetic journey. It is more than a job; it is an opportunity to provide invaluable support, led by the people you will be supporting.

Job Location - Hawera , New Plymouth and Whanganui


Responsibilities may Include:

Working closely with our Service Users to provide support as they go about their daily tasks

Assisting with complex personal cares

Assisting with household management and meal preparation

Supporting exercise programmes

Assisting with accessing the community

Bowel, Bladder, and Catheter cares

Moving and handling hoists and manual transfers

Medication support

Support the Service Users in achieving positive goals in their lives and contribute to the effective day-to-day running of the services

Maintaining the Service User's safety and well-being.


About you | He momo

You are a calm but confident natured individual who can demonstrate resilience and understand the challenges of our service users. There are many responsibilities associated with being a support worker which can be challenging and fulfilling. It is rewarding when you are part of the support that enables a person to live their best lives in the community.


The candidate would have (Candidate Pre-Requisites):

A supportive mindset to help our Service Users achieve their goals for independent living in the community

Ideally prior personal care experience is preferred

Familiarity with complex medical conditions, like spinal injuries, traumatic brain injury

A Level 3 or Level 4 Health and Wellbeing qualification is beneficial and those looking to enter the healthcare sector will also be considered (comprehensive training can be provided)

Access to your own car and ability to drive Independently ( a Full New Zealand Driver's License is a must)

Flexibility to work on a rotating roster

Legal right to work in New Zealand is a must.


Employment Type: Permanent Part-Time

We offer a range of employment opportunities including casual, part-time, and full-time positions, which will be discussed further during the recruitment process.


Days of Work: As this is community-based work, rotating rosters would be involved including AM, PM and weekend work. Your preferred hours of work can be discussed during the recruitment process.

The duration of these hours may vary, ranging from shorter to longer periods, depending on the specific needs of the people we support.


Benefits | Ki te huanga

Pay Band: $24.13 - $30.78 per hour (This is based on the Pay Equity Settlement 2017 - hourly pay rates based on equivalency of Healthcare Qualifications assessed under Pay Equity).

Flexible hours

Travel allowance as per In Between Travel (IBT) rules

Opportunities to gain your Level 3 and Level 4 Qualifications in Health and Wellbeing with Careerforce NZ

Paid competency trainings

Free EAP (Employee Assistance Programme) Services

Free Flu vaccinations

Refer a friend programme


The Organisation |Te Whakahaerenga

Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.

We work closely with individuals, their families, and whanau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing. At Healthvision, our approach is grounded in compassion, collaboration, innovation, and dedication - values that shape everything we do.


Hiahia | Interested?

Contact us even if you do not have a qualification as we are looking for people who are willing to learn, who will be reliable and passionate about community support work. If you can demonstrate how you will travel between people we support, we are happy to talk about the opportunities, we may have for you.

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