Quality Manager

LIC is a farmer-owned co-operative that's been supporting herd improvement in New Zealand's dairy sector for more than 115 years. We're focused on providing superior genetics, reliable testing and diagnostics, integrated on-farm software, and great customer service, all designed to help farmers make smarter decisions every day.

As a proud generational co-operative, we're here for farmers, their families, and rural communities, not just for today, but for the future. And none of it happens without our people. Whether on farm, in the lab, or behind the scenes, every one of us plays a part in helping New Zealand farmers succeed.

Your Role:

You'll join the Operations & Service Group, reporting to the National AB Manager. This team delivers on the promises we make to our customers, bringing together LIC's Artificial Breeding, Diagnostics, Farm Management, and Herd Testing teams.

As a senior leader in AB Operations, you will champion quality-owning the development, implementation, and continuous improvement of a high-performance quality culture. You'll ensure standards are clearly defined, consistently applied, and continuously elevated.

This role is pivotal in embedding a right-first-time mindset, ensuring full regulatory compliance while driving operational excellence across AB Operations.

Your Key Focus:

• Champion and embed best-practice standards across AB Operations

• Lead quality systems, managing exceptions and QIRs while driving preventative improvements to minimise failure costs and optimise service delivery

• Build capability through education and training, ensuring compliance with and progression beyond regulatory requirements (including Semen Export Regulations, Organic standards, OMAR, HSNO, and Health & Safety)

• Own the internal audit programme-leading audits, identifying risks and opportunities, and ensuring accountability and follow-through on improvement actions

• Oversee business risk mitigation, including readiness for Product Recall and Business Continuity events, with regular scenario testing

• Partner with the National AB Manager and leadership team to execute strategy with excellence, strengthening capability and lifting operational performance

Your Key Skills & Experience:

• Relevant tertiary qualification in a business-related field

• Proven experience (3+ years) leading quality or risk functions, ideally within regulated, time-sensitive environments, with knowledge of ISO or similar systems

• Strong influencing and relationship-building skills, with the ability to lead through others and drive change

• Demonstrated success in continuous improvement and project delivery

In Return:

In addition to a competitive salary, you'll receive some great benefits including:

• Extra leave days

• Flexible working options

• Discounted health, life, income and disability insurances

• Access to our employee shares scheme

• Wellbeing discounts

• Free onsite parking and Free EV chargers for team use

• Our Hamilton office is located in a park-like setting, with tennis court, pool, and onsite cafe and social club!

The role provides the opportunity to join a progressive and forward-thinking agri-tech organisation, where you'll play a key role in driving the future of dairy in NZ and around the globe.