Account Manager

Company Description

Overview

Digitas New Zealand creates connected experiences that help ambitious brands build deeper, more meaningful relationships with their customers. As part of Publicis Groupe ANZ, we collaborate across New Zealand and Australia to deliver best-in-class customer experience, data, and digital transformation.

We're looking for an Account Manager who loves the pace of agency life and thrives on bringing digital work to life from brief to launch.

This is a hands-on role with real ownership, where you'll sit at the centre of delivery and play a key role in how work gets done.

The Opportunity

You'll work across large, well-known New Zealand brands, delivering a mix of CRM communications, website updates, and integrated campaigns.

You'll be right in the middle of delivery, managing a mix of BAU and campaign work, attending WIPs, shaping briefs, and working closely with creative and strategy to keep things moving and deliver work to a high standard.

What You'll Be Doing

• Be the day-to-day client contact, owning briefs, comms and delivery
• Run projects end to end across CRM, digital and web
• Turn client briefs into clear, actionable direction, and manage through with internal teams
• Keep things moving, managing timelines, priorities and multiple workstreams at once
• Lead WIPs and manage feedback with confidence
• Work closely with creative, strategy and production to deliver work to a high standard

What We're Looking For

• Experience in a digital or creative agency environment
• Strong grounding in digital marketing, CRM and website delivery
• Comfortable managing multiple projects at once without dropping the ball
• Confident working directly with clients and different stakeholder styles
• Able to bring clarity to unclear briefs and keep things on track
• Highly organised, detail-focused, and good under pressure
• Exposure to large, enterprise-level brands is a bonus

You're someone who enjoys being in the thick of it, stays calm when things ramp up, and takes real ownership of getting work delivered well.

Why Digitas

• Work on high-impact programmes that go beyond campaigns
• Be part of a small, ambitious team backed by the scale of Publicis Groupe
• Access market-leading tools, talent, and cross-market collaboration

What progression looks like

This role is designed for someone ready to step up, own delivery across key accounts, and potential to progress into a Senior Account Manager role as you build capability and confidence.

If you're keen to accelerate your agency career and take real ownership from day one, we'd love to hear from you.

Additional Information

Additional information

Be a part of the Publicis Groupe network, one of the world's most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberte flexibility approach "working your way, with us!"
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Egalite, enABLE and Embrace (reconciliation action plan) programs
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge - Homepage - Working with Cancer Pledge
• Inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes - so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn't be where we are today. So be you - we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.