Client Partner

Company Description

Digitas New Zealand creates connected experiences that help ambitious brands build deeper, more meaningful relationships with their customers. As part of Publicis Groupe ANZ, we collaborate across New Zealand and Australia to deliver best-in-class customer experience, data, and digital transformation.

We're looking for a Client Partner who can lead major client relationships, shape commercial growth, and play a defining role in the next phase of the agency.

This is a senior role with real influence - across clients, teams, and the future direction of Digitas NZ.

The Opportunity

This role sits at the centre of some of our most important client partnerships, including a large-scale digital transformation programme for one of New Zealand's most recognised brands.

You'll take ownership of key client relationships, lead cross-functional teams, and drive meaningful growth - both within existing accounts and across the broader agency.

You'll also play a critical role in shaping how we build and scale our client service offering in New Zealand.

What You'll Be Doing

Client Leadership & Growth

• Own senior client relationships, acting as a trusted advisor and escalation point
• Identify opportunities, shape them into clear briefs, and turn them into commercial growth
• Drive long-term partnerships aligned to client and business outcomes

Delivery & Impact

• Lead cross-disciplinary teams to deliver integrated digital, CX, and transformation work
• Ensure delivery excellence across complex programmes, from strategy through to execution
• Maintain high standards of quality, performance, and client satisfaction

Commercial Ownership

• Own account performance, including revenue, forecasting, and profitability
• Lead account planning and ensure sustainable, scalable growth
• Navigate scope, negotiations, and commercial decision-making with confidence

Leadership & Influence

• Build and shape a high-performing client team
• Partner across capability areas to bring the best of Digitas and Publicis Groupe to clients
• Contribute to new business through strategic input and pitch leadership

What We're Looking For

• Significant experience in a senior client-facing role within a digital or integrated agency
• A strong track record of growing client relationships and delivering commercial outcomes
• Experience leading complex, multi-channel or transformation programmes
• Confidence working with and influencing senior stakeholders
• Deep understanding of digital, customer experience, and integrated delivery

You're commercially sharp, proactive, and comfortable operating with a high level of ownership.

Why Digitas

• Work on high-impact transformation programmes that go beyond campaigns
• Be part of a small, ambitious team backed by the scale of Publicis Groupe
• Access market-leading tools, talent, and cross-market collaboration
• Shape the future of client partnerships within a growing agency

What progression looks like

This role is designed for someone ready to step into broader leadership.

There is a clear pathway to General Manager level for someone who can lead autonomously, build strong relationships, and consistently deliver growth.

If you're driven to build meaningful client partnerships and want to play a key role in shaping the next chapter of Digitas New Zealand, we'd love to hear from you.

#LI-ES1

Additional Information

Additional information

Be a part of the Publicis Groupe network, one of the world's most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberte flexibility approach "working your way, with us!"
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Egalite, enABLE and Embrace (reconciliation action plan) programs
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge - Homepage - Working with Cancer Pledge
• Inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes - so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn't be where we are today. So be you - we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.