Domain Lead - Strategic Compliance Impact

Domain Lead (L1) - Strategic Compliance Impact

• Understand whether strategic compliance decisions are delivering real impact
• Turn insight into system-wide learning that strengthens long-term outcomes
• Location: Wellington (preferred), Hamilton, Auckland or Christchurch

Ara Whiwhi Mahi | The Opportunity

As a Domain Lead - Strategic Compliance Impact, you will play a critical role in helping Inland Revenue understand whether our strategic compliance decisions are working - and how we continuously improve them.

Operating within the CCS Strategic Compliance Hub, you will take a system-wide, long-term view of compliance outcomes. You will connect what is happening in practice back to strategic intent, tracking how decisions translate into impact, and ensuring learning is fed back into future choices.

You will be part of a small, specialist enabling team that brings together insights, supports shared decisions and helps the organisation learn what is working to strengthen compliance outcomes over time.

This role is less about leading individual initiatives and more about strengthening how the system learns - identifying patterns, surfacing capability gaps, and ensuring decisions are informed by evidence of what is actually happening across the end-to-end compliance system.

In this role, you will:

• Track how strategic decisions and commissioned work are translating into emerging medium- and long-term impacts
• Connect delivery, capability and operational insights back to strategic intent, ensuring coherence between decisions and practice
• Identify capability strengths and gaps across people, practice and relationships to inform future priorities
• Surface early signals, risks and emerging conditions that may enable or hinder strategic compliance outcomes
• Provide impact insights and learning into shared decision-making, supporting stronger collective leadership
• Use data, insights and intelligence to support continuous improvement and evidence-based decision-making
• Work closely with technical specialists and analysts to integrate technical, operational and system perspectives
• Partner across IR to provide insight to capability, planning and performance groups on what is emerging across the compliance system
• Lead, coach and develop others to build capability and strengthen quality of advice and decision-making
• Champion a system-wide, networked way of working, enabling collaboration across domains and functions Coach and mentor others on complex issues to support quality decision making, risk management and integrity of advice and services.

Mou | About you

To be successful in this role you will bring:

• Strong system thinking and strategic perspective, with the ability to connect delivery to long-term outcomes
• Experience using data, insights and evidence to assess impact and inform decision-making
• The ability to identify patterns, emerging risks and capability gaps in complex environments
• Strong critical thinking and judgement, with confidence providing insight at a senior level
• Excellent relationship and influencing skills, with the ability to work across organisational boundaries
• Experience coaching and developing others, building capability and lifting performance
• A commitment to continuous learning and improvement, and to strengthening how organisations learn from outcomes
• An understanding of Te Tiriti o Waitangi and the ability to support equitable outcomes for Maori customers

Mo matou | About us

Customer and Compliance Services (CCS) plays a critical role in improving compliance outcomes for Inland Revenue and the people of Aotearoa New Zealand.

We work collaboratively across IR, using insights and intelligence to support better decision-making and deliver sustainable, system-wide outcomes.

We are building a high-performing, intelligence-led organisation focused on long-term economic and social wellbeing, where learning, insight and collective leadership drive better outcomes over time.

IR is committed to building an inclusive workplace free from inequalities, where all our people are valued, respected and feel supported to reach their full potential.

Tono mai | Apply here

Does this sound like you? Don't delay - apply now. Please apply online with your CV and cover letter that outline your relevant experience and capability.

For more information about the role or team, please review the Role Description then contact [email protected] and one of the team will be in touch.

Applications close: 5pm Sunday 12 July 2026