Department Manager

As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in Service, Inside the Home, Builders, and Lifestyles & Garden while reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ members will be efficient, organized, and the go‑to for our fantastic customers. Your role will help drive service and operations within your department by training and developing your team, providing the best experience to our customers, and ensuring your department showcases our widest range and best prices. You will monitor and measure customer service levels, liaise with merchandising, store leadership and health and safety teams, and develop strong relationships with our suppliers. A minimum of 1 in 3 weekend roster and some public holiday work is required.

• Team discount at Bunnings and other Wesfarmers brands.
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
• 12 weeks paid parental leave, regardless of gender.
• Annual festive gifts, discounted food and drinks at our Bunnings Cafe.
• Traveling store team member opportunities.

• Oversee daily operations, sales and high-volume stock management within your specialist area.
• Monitor and measure customer service levels, liaise with merchandising, store leadership and health and safety teams, and maintain relationships with suppliers.
• Lead a team of 20+ to maintain an engaged and safe work environment while performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
• Build team capability on best experience and safety culture & compliance, including engagement, performance management and recognition.
• Rostering and strategic planning to deliver on our service promise.
• Drive department sales through strong merchandising and monitoring of key metrics.
• Respond to customer feedback to improve the end‑to‑end customer experience.
• Own department stock accuracy, including adjustments, replenishment discipline and loss prevention processes.

• Highly driven individual with strong leadership and influencing skills.
• Previous experience leading teams in the retail industry or a large, high‑volume customer‑focused organisation.
• Strong focus on safety and wellbeing, with the ability to develop teams and provide a healthy work environment.
• Ability to wear many hats, influence multiple stakeholders and understand KPIs and exceed customer expectations.
• Confident leader experienced in opening and closing the store and supporting smooth trade across weekdays and weekends.
• Build team capability through clear expectations, performance conversations and recognition.
• Deliver on our service promise through effective rostering, planning and readiness when customers are present.
• Drive strong retail fundamentals: merchandising excellence, sales performance, stock accuracy, availability and loss prevention.

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations and gender identities. Please note you must be age 15 or over to apply. We provide adjustments where needed and are committed to an inclusive workplace.