Unit Manager (Service Delivery & Capabil

• Lead the future of regulatory practice at Auckland Council
• High-impact role within a collaborative, purpose-driven organisation
• Hybrid role with flexible working options based in Central Auckland
• Salary range $150,000 to $165,000 + 3.5% KiwiSaver contribution

We are seeking an experienced and strategic leader to head our Service Delivery & Capability Unit within the Resource Consents Group. This pivotal role is responsible for strengthening regulatory practice by lifting capability, improving systems and processes, and maintaining robust quality and knowledge frameworks that support high-quality planning and decision making.

You will lead a team responsible for training, quality assurance, practice and training, business improvement, and stakeholder engagement, while implementing Value for Money initiatives that improve efficiency and regulatory performance. You will also support the Group's preparedness for Resource Management reform, ensuring our people, systems and processes are ready to implement a new legislative framework.

Working collaboratively across Council, partner agencies, industry, and communities, you will support the delivery of Māori outcomes and the Māori Responsiveness Plan for Tāmaki Makaurau.

• 10+ years’ experience within the resource management and local government sector
• Proven experience leading a team and delivering high-quality planning and regulatory outcomes
• A tertiary qualification in planning, business improvement, public administration, organisational development, or a related discipline
• Formal training in continuous improvement, project management, or change management is desirable.
• A current New Zealand driver licence.

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau an Auckland we can all be proud of. We offer a range of employee benefits and proudly support flexible working options where possible.

Auckland Council is an equal opportunity employer (EOE), and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.