Centre Manager

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• Focus on continuously enhancing patients’ experience through interaction and handle patient grievances.
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• Overseeing daily operations, managing budgets, and setting performance objectives.
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• Manage relationships with doctors and paramedical staff to provide seamless service delivery.
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• Ensure service in proactive and responsive manner in person/telephone/electronic media.
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• Overall responsible for staff grievances & roster management.
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• Ensure the implementation and compliance of quality standards.
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• Dealing with escalated customer issues, incident reports, and legal actions.
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• Developing and implementing business, marketing, and advertising plans.
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• Marketing, Network development and Govt. Liaison
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• Good technical knowledge in hospital administration
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• Working knowledge of computer.
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• Report writing skills
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• Coordination and networking skills
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• Ability to work as a team
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RAHI Care Private Limited, is a leading organized dialysis chain with ~70+ centers in Rajasthan, Odisha, Himachal Pradesh, Uttarakhand, Haryana Punjab & Andhra Pradesh. RAHI Care plans to increase the number of dialysis healthcare centers across India, including in the under-invested states - to reach ~100 centers by 2024. The company currently engages over 500+ employees and performs more than 25,000 treatments every month. Its efforts are supported by Neev Fund, an investment vehicle for UK Government’s DFID, SBI Group and SIDBI.