Senior Business Analyst

Senior Business Analyst\n

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

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We’re looking for a Senior Business Analyst with strong SAP and process expertise to join our Enterprise Process & Analysis team.

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This role is focused on shaping clear business intent, modelling and optimising processes, and delivering outcome-driven solutions. You’ll be part of a supportive, high-performing team that is collaborative, driven, and focused on continuous improvement.

\nWhat You’ll Do\n

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• Define the right problems and business outcomes
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• Analyse and optimise end-to-end business processes across the value chain
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• Use SAP Signavio and BPMN standards to model current and future state processes
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• Ensure process designs are consistent, governed, and scalable
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• Elicit and structure requirements (WHY, WHAT, HOW)
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• Create clear, concise user stories and acceptance criteria
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• Work with Product Owners to shape clear, outcome-aligned requirements for Agile squads
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• Partner with stakeholders across business and technology to drive alignment
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• Support delivery within SAP S/4HANA environments
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\nWhat You’ll Bring\n

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• Proven experience as a Business Analyst in SAP environments
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• Hands-on experience with SAP S/4HANA
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• Strong capability in process modelling using BPMN standards
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• Experience with SAP Signavio (or similar process tools)
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• Strong process analysis and optimisation skills
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• Experience working in Agile delivery environments
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\nHighly desirable\n

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• Experience across end-to-end enterprise processes / value chains
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• Experience in Procure-to-Pay (P2P) processes, including purchasing, invoicing, and supplier management
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• Exposure to process governance and standardisation
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• Strong data-led analysis and decision support capability
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\nHow You Work\n

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• You focus on outcomes, not just outputs
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• You are process-led, not system-led
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• You are curious and challenge assumptions
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• You communicate clearly and influence stakeholders
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• You actively contribute to a supportive, high-performing team culture
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\nWhy you’ll love working with us:\n

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• Mitre 10 team member discounts
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• Flexible working options
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• Birthday leave (your special day off, on us!)
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• Life and trauma insurance
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• One paid wellness day per year.
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If you’re a process-focused Business Analyst with strong SAP expertise, BPMN experience, and exposure to P2P processes, we’d love to hear from you.

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Location: Auckland, Rodney & North Shore, North Shore - Support Centre