Senior Technical Product Manager

Our Purpose\n

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

\nAbout the Role\n

Join a fast-growth payroll SaaS leader where you will own the vision and execution of our data and integration platforms, translating complex payroll challenges into scalable, value-driven solutions for customers and their employees. You'll shape the platform strategy, set ambitious roadmaps, and mentor a cohort of product managers while representing the product at the executive table. In this senior role you'll drive end-to-end ownership, from discovery to commercialization and continuous improvement, balancing strategic bets with hands‑on delivery in a data‑rich, API-driven environment. Expect to unite engineering, design, marketing, customer success and sales around a shared vision, champion a servant leadership culture, and deliver outcomes that accelerate adoption and revenue growth. The ideal candidate has a proven track record delivering data or platform products in SaaS, ideally in payroll/HR data; exceptional executive communication; a data-driven, outcomes-focused mindset; and the ability to influence across multidisciplinary teams. This is your chance to shape platform strategy, accelerate your leadership career, and make a tangible difference in the way organisations pay and empower their people.

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We are looking for two people to fill two separate positions.

\nWhat you’ll do\nProduct Strategy & Vision\n

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• Contribute to and help shape the long-term product strategy and roadmap for the data and/or integration platforms, ensuring alignment with business objectives, customer needs, and the broader portfolio strategy
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• Communicate a compelling product vision that aligns cross‑functional teams and informs investment decisions at the leadership level
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• Contribute to the definition and governance of Objectives and Key Results (OKRs), ensuring product outcomes are consistently measured, reported, and acted upon
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• Monitor market trends, competitive dynamics and customer shifts to proactively inform and adapt platform strategy
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\nProduct Execution\n

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• Own outcome realisation for the data and/or integration platform across the full product lifecycle, from discovery through to commercialisation and ongoing iteration
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• Set the standard for product execution practices across the team, including roadmap management, backlog prioritisation, specification writing and acceptance criteria
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• Ensure platform technical decisions are grounded in strategic intent and customer value, working closely with engineering and architecture teams
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• Lead complex, multi‑workstream product launches, coordinating across teams to manage dependencies, risks and stakeholder expectations
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\nPlatform Performance & Quality\n

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• Set and uphold platform standards for scalability, reliability, security and compliance to meet the growing needs of the customer base
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• Embed data governance, security and compliance requirements into the product lifecycle from discovery through to delivery
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\nStakeholder & Team Collaboration\n

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• Build and maintain strong relationships with senior stakeholders across engineering, GTM and customer‑facing functions
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• Act as a primary point of alignment for product‑related decisions across the data and/or integration platform
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• Partner with Go‑to‑Market, Professional Services and Customer Success teams to drive platform adoption and ensure customers realise full value
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• Facilitate discovery, prioritisation and alignment sessions with diverse stakeholder groups including customers, partners and internal teams
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• Represent the customer and market perspective in strategic planning discussions, ensuring decisions are grounded in evidence and real‑world insight
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\nLeadership & Culture\n

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• Mentor and support the development of product managers within the team
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• Set clear expectations for product management standards, practices and behaviours
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• Foster a high-performance team culture that values curiosity, collaboration, customer empathy and continuous learning
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\nWhat you’ll bring\nKnowledge\n

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• Deep understanding of data and/or integration technologies, architectures and platform design principles
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• Knowledge of cloud platform ecosystems and enterprise‑grade infrastructure concepts
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• Strong understanding of API management principles, integration patterns and data access methods
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• Expert knowledge of modern product management methodologies and agile development principles
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• Strong understanding of SaaS business models, metrics and commercialisation strategies
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\nExperience\n

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• Proven experience as a Senior or Technical Product Manager in a SaaS or platform environment
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• Demonstrated experience contributing to and executing product strategy and roadmaps aligned with business goals
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• Extensive experience managing technical products through the full lifecycle from discovery to commercialisation
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• Experience building or scaling enterprise‑grade data or integration platforms
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• Experience with API management and integration orchestration at enterprise scale
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• Experience mentoring product managers or demonstrable readiness to take on that responsibility
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\nDesirable\n

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• Enterprise data platform architectures and modern analytical database technologies
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• Business intelligence and self‑service analytics concepts
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• Payroll, HR technology or fintech business processes and data requirements
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• Data mesh, data fabric or federated data architecture concepts
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• Understanding of agentic AI use cases and how they apply to data and integration domains
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\nBenefits\n

Datacom is one of Australia and New Zealand's largest suppliers of information technology professional services. It maintains a dynamic, agile, small‑business feel that is often diluted in larger organisations. It is our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

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We care about our people and provide a range of perks such as social events, chill‑out spaces, remote working, flexi‑hours and professional development courses to name a few. You will have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat‑structured environment.

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We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

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We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly and our people feel supported.