Department Manager

McDonald’s New Zealand is a modern and progressive burger company serving over 1 million customers every week. Macca’s has over 170 restaurants across New Zealand both licensee and company-owned, and a current workforce of over 10,000 employees. Working for Macca’s is more than just a job, it’s a place where you can grow as an individual and as part of a fun team, build friendships, and support those in local communities. We’re a business that aims to have a positive impact in everything we do. Whatever you want to get out of your career – with McDonald’s, you can.

We are looking for enthusiastic Department Managers to join the team at McDonald’s. As a 24‑hour business, we can offer flexibility to suit when works for you.

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• Well‑presented, friendly and organised
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• Able to lead a team to achieve results
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• Adaptable to a fast‑paced environment
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• Keen to deliver a high level of customer service
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• A great team player
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• Full working rights in New Zealand is required
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• Lead one of our three restaurant departments; Customer Experience, People Performance, and Product Quality, and take responsibility of the actions and results required within these.
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• Deliver and manage outstanding Quality, Service, Cleanliness, profitability and strong people practices on your shifts
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• Supervise employees to ensure that restaurant operations and procedures are adhered to
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• Comply with restaurant safety and security standards to ensure a safe working environment for all employees and customers
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• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant
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• Actively seek customer feedback to ensure an exception customer experience is achieved
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• Working within a team to deliver the best quality, fastest experience for our customers
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• Discounted Maccas (Yum!)
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• You will receive our world‑renowned training
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• Flexible work hours, we offer shifts that fit around your life and commitments
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• We are a diverse workplace and equal opportunity employer
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• Our workplace is fun and welcoming
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Management experience in hospitality and retail. Completion of McDonald’s management training program at a department level is preferable. Relevant McDonald’s department courses may be Developing the Leader in Me (DLM), previously known as IDM or ASM, or courses specific to the three departments; Customer Experience Course (CEC), People Performance Course (PPC), or Product Quality Course (PQC). A current first aid and fire training certificate is preferable.