Job Description
# Manager Continuous Improvement Case Services at NZ Ministry of Justice, Wellington Region## Mō tēnei tūranga mahi | About this roleTe Haeata/The Opportunity We are looking for an experienced people leader and ITIL professional with a background in DevOps to join the Case Services team within Digital Office at the Ministry of Justice.The Case Services team delivers and supports the digital services that enable the effective operation of Courts, Tribunals and Judiciary.The Continuous Improvement Manager is a key leadership position within the Case Services team, responsible for driving operational excellent and continuous improvement across digital services.We provide a supportive, inclusive environment where you can bring the best of you to the job.The Continuous Improvement Manager is responsible for; Line management for a team of approximately 10 people Leading the continuous improvement of development practices in the direction of continuous integration, continuous delivery and DevOps Supporting the implementation of goals, objectives, policies, procedures and systems pertaining to best practice development and support frameworks; and Developing and implementing effective methods to improve applications supportability and operations* Overseeing service Configuration, Operational Support, and the Implementation of ITIL Processes across the Case Services portfolioŌ pūkenga/Skills and ExperienceAs a successful Continuous Improvement Manager, you will demonstrate A collaborative and inclusive leadership style Proven ability to build and maintain strong working relationships Experience in managing a team involved in project delivery, operations support and incident management. Experience in leading and delivering ongoing systems support post project implementation. Strong people management capability, with a track record of building a high performing team. Excellent communication skills, with the ability to engage diverse audiences and manage complex issues. Ability to build and maintain a range of effective business relationships within an organisation and a wide network of professional relationships across organisation**Mō mātou/****About us** At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.
Ngā painga o tēnei wāhi mahi/What's great about working here We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 22 days holiday leave flexible work hours where possible an online professional development portal access to a variety of inclusive and proactive networksSee our full range of benefits here. With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
Utu ā-tau/SalaryThe appointing salary for this role will be between $128,427 and $176,789 based on skills and experience.Tono mai/Apply You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. Applications close on 14 July 2026 DATE; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date. If you have any questions, please contact [email protected] and include “MOJ XXX” (job number) in your subject line.\n#J-18808-Ljbffr
