Travel Expert - Masterton

Job no: 531461

Brand: Flight Centre Brand

Work type: Full time

Location: Wellington, Masterton

Categories: Sales and Customer Service

Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite

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• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
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• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
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• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
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• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.
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• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
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• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
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• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
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• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
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• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.
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• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’
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• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
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• Stay Healthy: Our in-house health and well-being team providing free consultations, webinars, courses and global challenges!
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• Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing. We call this our hour of empowerment.
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• Be financially savvy: Our in-house Moneywise team offer free financial planning advice.
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• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
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• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
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• Be Yourself: Thrive in a workplace that values individualism – come as you are!
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Applications close: 24 Jul 2026 New Zealand Standard Time