Travel Expert - Masterton

Job no: 531461

Brand: Flight Centre Brand

Work type: Full time

Location: Wellington, Masterton

Categories: Sales and Customer Service

Open a variety of travel itineraries for customers, offering expert advice and providing outstanding customer service.

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• Create Dream Itineraries: Build dream trips for customers, creating lasting memories.
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• Share Your Knowledge: Make recommendations across flights, accommodation, cruises, tours, insurance, etc.
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• Roll Out the Red Carpet: Make customers feel welcomed through active listening, respect and positive attitude.
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• Trusted Advisor: Be a reliable source for customers, showing seriousness about business but not self.
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• Travel Expert: Your go-to for travel tips.
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• Innovative Thinker: Seek new ways to build success, think outside the box.
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• Sales-focused: Achieve KPIs and sales targets to earn incentives.
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• Organised: Manage time effectively and stay on top of work.
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• Multitasker: Build itineraries, create invoices, use booking systems while interacting with customers.
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• Celebrate Success: Company culture with reward events.
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• Career Growth: Supported by Brightness of Future pathways.
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• Stay Healthy: In-house health and wellbeing team with free services.
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• Stay Active: Hour of empowerment for wellness.
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• Financial Planning: Free advice from Moneywise team.
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• Travel Like a Pro: Industry travel discounts and familiarisation trips.
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• Earn More from Day One: Base wage plus uncapped incentives.
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• Be Yourself: Workplace values individualism.
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We believe that every individual is equally important and has access to all the same opportunities and rights.