Platforms Manager

• Lead the strategy, roadmap and delivery of Aon New Zealand’s specialist insurance platforms
• Drive platform innovation across Commercial Risk
• Partner with business, technology and carrier stakeholders to deliver better outcomes

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As Platform Manager, you will be responsible for driving the strategy, roadmap and day-to-day delivery of Aon New Zealand’s specialist insurance platforms. Sitting at the intersection of technology and business operations, this role is a key business enabler focused on improving platform capability, supporting operational excellence and delivering strong client and business outcomes.

You will work closely with business product managers, technology product leadership, analysis and engineering teams to lead the end-to-end delivery of platform initiatives; from discovery and requirements through to design, build, testing and launch.

Your key responsibilities will include:

• Develop and execute the strategy and roadmap for Aon New Zealand’s Commercial Risk platforms
• Drive platform enhancements by translating business needs into prioritised initiatives
• Manage platform backlogs and coordinate delivery across business and technology teams
• Partner with APAC stakeholders to maintain, integrate and optimise platform capabilities
• Lead end-to-end delivery of platform projects and enhancements
• Increase platform adoption through new capabilities, process improvements and user engagement
• Monitor platform performance, governance and compliance standards
• Support platform learning, documentation and stakeholder communications.
• Act as the key relationship lead for carrier platform engagement and support
• Work closely with the platform enablement manager to ensure there is clarity on capability development areas for the business analysts and platform executives in the team.

How this opportunity is different

This is a strategic role where you'll influence the future direction of Aon New Zealand's specialist insurance platforms. Working across business, technology and carrier stakeholders, you'll drive platform innovation, enhance operational efficiency and help deliver better outcomes for colleagues, clients and partners.

Skills and experience that will lead to success

• Experience leading and enhancing insurance platforms, with a focus on driving innovation and continuous improvement.
• Strong stakeholder management skills, with the ability to build trusted relationships across business leaders, operational teams and external partners.
• Excellent communication and influencing skills, able to translate strategy into clear, actionable outcomes.
• Commercially minded with strong business planning and problem-solving capabilities.
• Proven experience delivering technology or platform initiatives across cross-functional business and technology teams.
• Understanding of platform governance, compliance and operational performance within a complex business environment.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

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