Learning Coordinator at NZ Ombudsman

Overview Apply for Learning Coordinator at NZ Ombudsman in Wellington City, N, NZ. This full‑time on‑site position offers great opportunities for career growth. About the Ombudsman Mo te Tari o te Kaitiaki Mana Tangata – The Chief Ombudsman works with his staff to help NewZealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all. He wa tino pai ki te hono mai ki to matou tari – It’s a great time to join our office. Public confidence in government institutions is under pressure. The Office of the Ombudsman in a constitutionally independent role is critical to the success of good administration. Demand for our services is growing and NewZealanders need us to show up in new ways and be more accessible and impactful. We have just completed an organisational transformation, and we are evolving how we do our mahi to have greater impact. This is a new way of working where kaimahi are genuinely empowered, collaboration is real, leadership is visible and values‑driven, and where the people doing the work can see their input shaping the direction of the organisation. About the team The Learning and Capability team is responsible for building and enhancing organisational capability through capability frameworks, leadership development and learning pathways. The team is also responsible for developing learning for use by external audiences. The team is made up of two Senior roles, three Learning Designers and two Learning Coordinators. About the role We have an exciting opportunity for you to join our Learning and Capability team as a Learning Coordinator. Reporting to the Manager of Learning and Capability, you will provide high‑quality administration and coordination support for the Office’s learning and induction initiatives. Working closely with the other Learning Coordinator and our Learning and Capability team, you will play a key part in ensuring our learning programmes run smoothly and that staff across the Office have access to the development opportunities they need to deliver high‑quality outcomes. You will coordinate the scheduling and logistics of internal and external learning activities, maintain accurate training records, and act as a point of contact for queries from public sector agencies and other external stakeholders. You will also support the continuous improvement of our induction process and assist with the effective use of our learning management system (Te Puna Matauranga). This is a fixed‑term role, until 31March2027, while the current incumbent is on secondment. About you To be successful in this role you will have: Experience in a similar coordination or administration role, ideally within a learning and development, HR or similar environment. Excellent time management and organisation skills. Strong attention to detail. Ability to work effectively and independently across multiple projects and activities in a fast‑paced environment. Strong relationship management skills. Excellent verbal and written communication skills. Our benefits, what we offer Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued. Genuine career progression opportunities and professional development through training and mentoring by senior members of your team. Flexible working options. Competitive remuneration. Onsite gym and personal trainer, free to all employees. Three paid office holidays between Christmas and NewYear. Employee Assistance Programme (EAP). Legal and EEO statements All applicants will have a legal entitlement to work in NewZealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life. The salary is expected to be between $61,701 to $80,982 with $77,126 being the mid‑point. #J-18808-Ljbffr