Country Road Group - VM Operations Manager - Auckland

Love bringing brands to life instore? Ready to make an impact across four iconic retail brandsthroughoutAotearoaNew Zealand? Reporting to the Head of Retail- NZ,you'lllead Visual Merchandising operations across New ZealandforCountry Road, Witchery,Treneryand Politix, partnering with store teams to create inspiring customer experiences while delivering commercial results. In this dynamic role,you'llcoach and develop teams to confidently execute visual merchandising, balancing creativity with brand consistency, customer needs, operationalexcellenceand datadriven insightsto deliver commercial outcomes. You'llbe the link between brand vision and in-store execution,translating VM strategies into practical, storespecific solutions that reflect local market nuances and individual store layouts.You'llalso lead key VM projects from concept to completion, ensuringthey'redelivered on time,tobudgetand to the highest standard. Key Responsibilities Maintain an in-depth understanding of product collections, briefs,and the overall brand strategyacross Country Road, Trenery, Witchery and Politixto deliver VM excellence aligned to brandvision Ensure that store layouts reflect brand identity while maximising space and enhancing customer experience Work closely with the Retail Regional Managers to prioritise store visits based on VM needs and strategic focus Provide coaching and development to store teams, focusing on the "artandscience" of visual merchandising and empowering Store Managers to own the execution of VM requirements in their stores Track andmonitorthe execution status of store VM roll-outs to ensuretimely, accurate,and safe completion Identifyopportunities to simplify and optimise the VM process, improving both the instore team member experience and the customer journey Implement and adhere to WHS policies and procedures. Attributes you possess Strong knowledge of visual merchandising principles and best practices An eye for detail and the ability totranslateVMguides into elevated execution Proficiencyin analysing product performance data and applying it to VM strategies Previousexperience coaching and developing teams Strong communicationand interpersonal skills to engage with cross-functional teams and Store Managers Ability to manage multiple tasks and priorities in a fast-paced environment Problem-solving mindset with a focus on process optimisation and efficiency Capabilities We Value A genuine desire to be part of the Country Road Group and alignment with our CRG cultural attributes Demonstrates a passion forvisual merchandising, leadership,trainingand development Ability to build andmaintainstakeholderrelationshipscross brand and cross functionally Strong project management skills, with a history of delivering VM initiatives within set timelines and budgets Strong commercial acumen, with a deep understanding of profitability levers and how VMimpactssales Who We Are Country Road Group is one of Australia’s leading lifestyle portfolio of brands, home to Country Road, Trenery, Witchery, Mimco, and Politix. Since opening our first Country Road store in New Zealand in 1984,we’vebuilt a strong connection with the people of Aotearoa. Today, weoperate28 locations across the North and South Islands through our Country Road, Witchery, Trenery, and Politix brands. We support our retail whānau with a modern living wage and an inclusive environment where people feel valued and empowered. Our teams are provided with genuine opportunities for learning,whakawhanaketanga(growth), and long-term career development. United as OneTeam, we collaborate across our brands to create exceptional products and meaningful customer experiences. Guided by curiosity and purpose, we aim to make a positive impact on our customers, communities, and each other. Recognised as a sustainability leader in Australian fashion, we are committed to climate action, ethical sourcing, and responsible product innovation. #J-18808-Ljbffr