Retail Store Manager | NEW STORE | Papamoa NZ

Store Manager – Petstock Papamoa, NZ Take on the role of Store Manager at Petstock Papamoa NZ – our brand‑new store – and lead a passionate team in delivering world‑class customer service. Responsibilities Lead by example, mentor and inspire the team daily Coach team to achieve and develop their knowledge and skills Provide an exceptional customer experience consistently Create a fun, supportive in‑store culture Recruit, onboard and induct new team members Manage stock effectively, ensuring accuracy and adherence to stock integrity processes Maintain up‑to‑date knowledge on pet care, products and services Support local marketing opportunities and sponsorships Create and maintain a strong safety mindset and enforce WHS practices Qualifications Experience in a similar store leadership role Demonstrated drive to achieve and exceed sales targets Strong leadership and ability to motivate a high‑performing team Ability to prioritise and manage conflicting priorities Business acumen and flexibility to adapt to changing conditions Strong interpersonal skills and ability to build relationships with customers and team Commitment to health & safety practices Benefits Paid parental leave (4 weeks) and additional paid leave (up to 2 weeks) Corporate discount on health and wellness services Free access to mental health, financial and wellbeing support services Opportunity to purchase Workplace Banking access Involvement in Petstock Foundation and sustainability projects EEO Statement We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. The Petstock Group is committed to providing equal opportunities for all. #J-18808-Ljbffr