Care Experience coordinator | Clevedon (Otau Ridge)

Care Experience coordinator | Clevedon (Otau Ridge) Deliver exceptional daily resident experiences. Join a collaborative, experienced team in a brand-new Care Home Excellent salary & extensive benefits on offer - find out more below!! About the role This is a new position so we can provide the best possible care to our Residents at our stunning new village, Ōtau Ridge Care Home in Clevedon, South Auckland. Hours are 40 hours a week, Sunday to Thursday 08:30am to 5:00pm. The position is primarily responsible for delivery of premium care hospitality services to Aged Care Residents in our Care Suites and also has a strong sales aspect. The role is required to support the Nurse Manager in a variety of areas in the care home, maintaining a strong resident and family partnership, supporting in the selling of Care suites to potential new residents, whilst delivering exceptional daily resident experiences. Some of the great things you will do: Supporting with selling of Care suites Assisting Care Suite residents in a concierge-like capacity Co-ordinating resident admissions and transitions (from Village) to care Assisting the Nurse Manager to ensure front-of-house areas are presented attractively and are aligned to our design and service philosophy. Assisting residents with any queries in relation to housekeeping, laundry and other services About you You will have previous experience in hospitality/guest service and/or Sales type positions, ideally in Aged Care, or client service facing roles. You are 'passionate & driven' to suceed, have excellent communication and problem-solving skills and a desire to provide a premium service to our Care Suite Residents and their families. Check out some of our Benefits! 3 paid wellness days &1 paid day of leave to celebrate your birthday each year Free Health and Life Insurance 26 weeks of parental leave on full pay and 5 days paid leave for partners. Kiwisaver payments continued for those opted in over the age of 65 years About us Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,200 New Zealanders. How to apply Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home #J-18808-Ljbffr