CSR Yardperson

CARTERS Hamilton is looking for a motivated Customer Service Representative to join their team. This hands‑on role involves fulfilling customer orders and operating a forklift to load products onto delivery trucks. The ideal candidate will have strong communication skills and pride themselves on delivering exceptional, timely, and safe service to our customers. With your high energy and can‑do attitude, you can expect to: Operate a forklift to load and unload products, ensuring stock is put away in a timely manner Fulfilling customer orders accurately and preparing despatch and transfer documentation Participate in cycle counts and stock checks, reporting any discrepancies promptly Maintain a clean, tidy yard and store area at all times Identify and report health and safety hazards, ensuring customers and visitors safety Support the wider branch team to meet and exceed KPIs and branch targets Building genuine relationships with customers and colleagues About you You will be the perfect fit for this role if you are committed to delivering exceptional customer service and have the following skills and qualities: Valid FULL New Zealand Driver's Licence Competency in operating a Forklift with F Endorsed Licence and OSH Certificate A team player with the right attitude. A real people person with a natural talent for building trust and rapport with our customers. Basic computer skills Proven awareness of health and safety legislation in this industry. Physically fit for the occasional heavy lifting and manual handling Building industry knowledge is advantageous. Advantages of Advancing Your Career with Carters Great hourly rate and guaranteed 40 hours a week 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver. Training, development, coaching and promotional opportunities Supportive, respectful, fun, collaborative, diverse team Buying privileges across all Carters stores Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas). #J-18808-Ljbffr