WOF, PDI and Accessory Technician

You’ll contribute to the success of the Service department by undertaking all routine service and repair work on both Toyota and any other vehicles. As a qualified technician you are in one of the most important roles at North Western Toyota– you keep our customers safe in their Toyota vehicles (plus some other great brands too). Vehicle servicing and repairs You are responsible for undertaking all vehicle pre‑delivery, servicing and repair work carried out by the service department to ensure our customers are safe when driving their vehicle off our site. Your day‑to‑day duties include the following: Conduct servicing and maintenance of customer and dealership vehicles (new and used). Carry out Pre Delivery Inspections (PDI’s) and accessory fitment. Provide exceptional service and maintenance to customer and dealership vehicles, ensuring they are in excellent condition. Perform repair tasks effectively and efficiently to resolve any issues with vehicles. Diagnose and troubleshoot technical problems using modern equipment. Issue Warrants of Fitness (WOF) in line with certification requirements and maintain your certification. Complete year‑on‑year training to stay up to date with industry advancements and enhance your technical training. Some training is in‑house, but most of it is through Toyota New Zealand. Maneuver, park and road‑test customer vehicles with care. Before the vehicle is given back to the customer, ensure that none of our property is left inside and that there is no grease or dirt on the interior or exterior. Keep all work areas clean, tidy and safe at all times. Speak up if anything is getting in the way of you being able to do your job properly. Doing your pre‑delivery, servicing and repair work promptly and to the highest standard leads to a good customer experience and helps us create advocates for life. Part of this is ensuring timely and clear communication about vehicles with the Service Advisors so they can succeed in their role, and ultimately, so our customers are happy. We also have timeframes that Toyota New Zealand (TNZ) require us to work within, and you need to complete your work within those timeframes. You are required to constantly upskill and improve your work, so that you’re working at the top of your game. This means that you must achieve your TAT certification (Toyota Accreditation Technician certification) through TNZ within two years of your start date, and we will support you to achieve it. Other courses will also be required while you are in this position to meet the standards and requirements of your role. Leadership & teamwork Everyone helps everyone at Northern Bays Motors, and we all know a workshop can’t function well without good teamwork. This means you’re responsible for: Sharing your knowledge and experience with your team members, helping fellow apprentices and technicians when they need help. Working on our other sites at short notice (North Shore, New Lynn, and Hobsonville). Ensuring your behaviour is professional, aligned with our values, and enables your colleagues to be successful. This includes cooperating with other departments. What success looks like Building and fostering good relationships with your colleagues, especially apprentices/technicians, workshop controller(s) and service advisor(s). Achieving your TAT certification within two years of your start date. Customers driving away safely in the vehicle after you’ve worked on it. Completing service and repair jobs within Toyota New Zealand set timeframes. Meeting the target set for your Service department in the Balanced Scorecard. Working safely for yourself and others at all times. Being a team player with a warm and positive mindset, contributing to a supportive and friendly work culture. Accurately accounting for all available hours each day, both productive and unproductive. #J-18808-Ljbffr