Architect L2 - (Design Lead) - Kaihoahoa

Permanent opportunityWellington basedWe currently have three exciting opportunities available within the Intervention Planning and Design team, including an Architect (L2) role, an Intelligence and Insights Specialist and a fixed-term Intelligence and Insights Specialist opportunity. Each of these roles involve leading intervention design initiatives, offering a range of pathways to suit different levels of experience, skills and career goals.The opportunity - Ara Whiwhi MahiAt Inland Revenue, our work directly supports better outcomes for customers and for New Zealand. Within Customer Interventions (CI), the Intervention Planning and Design function brings together evidence, insight, and collaboration to design interventions that make it easier for customers to comply and meet their obligations.As an Architect L2, you'll play a key role in this kaupapa. You will contribute to the design and stewardship of interventions, ensuring alignment with enterprise priorities and broader system direction. Operating at the intersection of policy intent, customer experience, operational delivery, and compliance outcomes, you will help identify system-level opportunities, trade-offs, and interdependencies - leading the design of effective, joined-up solutions across initiatives.About you - MouYou will be a key member of a team that brings deep expertise in Inland Revenue's services and a strong understanding of external technology trends. Your intervention design and architecture skills will help shape responses and implement solutions aligned with strategic goals and policy directions.To be successful in this role, you will demonstrate:experience contributing to intervention design within complex environments, ensuring alignment with established principles, standards, and enterprise directionability to influence decision making within programmes and across teams, operating credibly with senior stakeholders and delivery partnersstrong problem framing capability, helping to structure complex challenges and support alignment around clear problem definitions and prioritieswell-developed synthesis skills, translating qualitative and quantitative insights into practical intervention options that inform decision makingsound judgement and trade-off thinking, balancing short-term delivery needs with longer-term system impacts within defined architectural guardrailscomfort working in ambiguity, supporting teams to navigate evolving problem spaces and providing clear, pragmatic guidanceunderstanding of how intervention design supports delivery of policy, strategy, and compliance outcomes within a domain or programme contextexperience working in collaborative, multi-disciplinary environments, contributing effectively across teams and partner groupsstrong relationship and engagement skills, building trust with stakeholders across the organisationan understanding of Te Ao Maori and equity perspectives, and the ability to incorporate these into design and decision making.This is a dynamic and busy role that requires strong organisation, forward thinking and collaboration. You will have the opportunity to innovate and challenge yourself in a world-class service organisation.About us - Mo matouThe Intervention, Planning and Design function sits within the Customer Intervention team, an enterprise-wide team responsible for partnering, supporting, and informing Inland Revenue's end-to-end compliance cycle. We take a collaborative, system-wide approach to designing interventions that support compliance priorities. Our work is central to how IR delivers better outcomes for customers and New Zealand.Tono mai - Apply herePlease apply online and attach your CV with a cover letter outlining your skills, experience, and knowledge relevant to this role. Applications without a cover letter will not be considered.To learn more about the role or to request a copy of the role description please contact [email protected] recognise that AI tools can support application preparation. Just make sure your responses reflect your own experience-we're keen to get to know the real you and what you can bring to the role.Like you, we pride ourselves on our friendly and informative communication. If you need accessibility assistance at any point in the application process or would like to know more about what accessibility and inclusion means to us, please call 0800 775 247 to leave a message and a member of the team will be in touch.Applications close 5pm, Friday 17th July.Please note, we'll review applications as they come in and you may hear from us before advertising closes #J-18808-Ljbffr