Senior Support Officer, Albany, Auckland

Overview Help shape the future of education in NewZealand. We work to shape an education system that delivers equitable and excellent outcomes. Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. About this role We have a permanent Senior Support Officer position available, based in our Albany office. This role has flexibility to support operations across North and West Auckland. A full valid driver’s license (Restricted License considered) is essential for managing fleet vehicle responsibilities. As a Senior Support Officer, you will report to the Business Support Manager and oversee a range of organisational functions, including correspondence, payroll, financial management, data management, document production and digital storage, corporate services, and scheduling. Your expertise will ensure smooth operations and support the organisation’s broader objectives. This role encompasses a diverse set of responsibilities, requiring strong organisational skills and attention to detail. You will manage financial processes, utilise Microsoft applications for data management and reporting, and coordinate fleet vehicle logistics to support team mobility, including SharePoint creation and management. Your ability to handle multiple systems and tasks efficiently, even during busy periods, will be critical to maintaining operational continuity. By delivering high-quality organisational support, you will enable our teams to focus on achieving impactful outcomes for ākonga. Salary range: $62,681–$72,999 per annum + KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience. Qualifications and Experience Experience working in a similar administrative support position and delivering to organisational standards. Passion for knowledge, open to learning new things and comfortable working in a varying environment. Well-developed communication skills, both oral and written. Experience building exceptional working relationships with customers. Experience working with others across an organisation or team to provide support and resolve issues in a pro-active and professional manner. Experience providing quality, efficient administrative support to managers and staff. The ability to be an adaptable and reliable team player, able to work in varying conditions and with virtual cross functional teams. Great time management with an ability to prioritise work and work towards timelines. Proficiency in the Microsoft suite and email and diary management. Comfort in working in a tikanga/kaupapa Māori environment. An interest in or some knowledge of the Treaty of Waitangi and how it relates to our work. The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct. About the Team Our Business Support team provides support to the Education and Learning Support teams in Auckland, and we regularly work with families, schools, and early childhood centres to support their work in the sector. The team is supportive, ultra-friendly and diverse, customer focused and driven to provide the best service possible. #J-18808-Ljbffr