Posted 16 July, 2026
Guest Experience Team Lead: Service Excellence & Growth
Tourism Holdings Ltd
Queenstown, OTA, NZ
Full Time
Reference: 23ac605f6513f03b
Job Description
Tourism Holdings Ltd in Queenstown is looking for a Guest Experience Team Leader. In this role, you will lead and motivate the guest service team to deliver exceptional customer experiences while achieving sales and strategic targets. The successful candidate will have experience in customer service and a passion for leadership. You will champion a positive team culture, resolve conflicts, and implement service standards to ensure guest satisfaction. Fluency in a second language is a plus, and we encourage diverse applicants to apply. #J-18808-Ljbffr