Customer Service Representative - Lower Hutt

Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and rotating products on shelves, customer deliveries, loading/unloading and whatever else is necessary within the branch. This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, + rostered Saturdays. Based in our Lower Hutt Branch. Responsibilities Delivering goods to our customers across the region using our delivery truck. Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service. Support the team in inventory management, inwards goods and general housekeeping. Ensuring products are organised and ready for delivery. Accurately checking and receipting product into our systems. Qualifications Plumbing background will be ideal but not essential. A Clean, Class 1 Driver's License is a requirement. Proven experience in a customer service and/or retail sales environment, inwards goods, or warehouse experience. There will be manual handling and some heavy lifting required so you’ll need to be physically fit. Strong interpersonal skills and ability to build rapport to support our valued customers. A motivated, self‑driven worker, with the skill to work proactively, independently and under pressure. Be confident with computers and learning new systems. A full New Zealand driver's licence is essential, and a forklift licence is advantageous. A pre‑employment medical, including drug test and criminal background check, is required as well as the legal right to work in NZ indefinitely. Benefits Competitive hourly rate and staff‑buying privileges. Genuine development opportunities that come with being part of the wider Fletcher Building Group. Health & wellbeing initiatives including an Employee Assistance Program. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand. #J-18808-Ljbffr