Receptionist/Administrator | Buller Health at Health New Zealand - Te Whatu Ora

Apply for Receptionist/Administrator at Buller Health, part of Health New Zealand – Te Whatu Ora. Position is full‑time, on‑site, with employment contract until 14/03/2027 and casual positions available. This role is part of the Buller Integrated Family Health Service, serving the West Coast of New Zealand. About the Role As a Reception Administrator you will be at the heart of our health service providing a warm welcome to patients and whānau while ensuring the day‑to‑day administration functions run smoothly. You will be part of a supportive team that works closely with both clinical and non‑clinical staff to enable people across the West Coast to access the care they need. These casual positions cover primarily Westport with occasional shifts in Karamea and Ngakawau. What You'll Be Doing Greeting patients and visitors with a friendly and professional approach Managing patient arrivals, appointments and enquiries through our Indici system Answering and directing phone calls through our Touchpoint system Maintaining accurate patient and medical records Processing payments, invoices, banking and reconciliations Supporting clinical teams with administrative tasks Assisting with IT troubleshooting and liaising with Digital Services when required Helping ensure a safe environment by following emergency procedures Providing seamless administrative support that keeps healthcare services running smoothly What We're Looking For Previous reception, administration, customer service or office experience (2‑3 years preferred) Excellent communication and interpersonal skills Strong organisational skills and attention to detail The ability to juggle multiple tasks and remain calm under pressure Confident use of Microsoft Office (Word, Outlook, Excel) High level of professionalism and confidentiality Positive attitude and willingness to learn Ability to work independently and as part of a team Understanding of and commitment to the principles of TeTiriti oWaitangi Why Join Us Be part of a team that makes a real difference in the community. Work in a varied and rewarding role. Support local healthcare services across the Buller region. Join a workplace that values kindness, respect and collaboration. Health New Zealand – Te Whatu Ora is firmly grounded in the principles of TeTiriti oWaitangi and is committed to building a health system that serves all New Zealanders. We embrace diversity and welcome applications from Māori, Pacific, disabled and rainbow communities, creating an inclusive workplace where everyone feels valued and supported. #J-18808-Ljbffr