Job Description
Diligent is hiring a Customer Success Manager in Auckland, New Zealand, to oversee account management and ensure outstanding customer experiences. The role involves renewing customer accounts, improving satisfaction measured by Net Promoter Score, and collaborating with various internal teams. The ideal candidate will have experience in enterprise account management, strong problem-solving abilities, and excellent communication skills. This position allows for a hybrid work model, requiring onsite presence at least 50% of the time. #J-18808-Ljbffr
