Casual Retail Consultant

Role Retail Consultant at Early Settler Responsibilities Ascertain customer's needs and recommend items that match. Keep up to date with product knowledge to accurately describe product features and benefits. Upsell and cross‑sell where appropriate – inform customers about sales and promotions. Consistently provide exceptional customer service. Demonstrate our values in action during every customer interaction. Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines. Assist, resolve or Escalate all customer concerns in an appropriate and timely manner. Qualifications At least 2 years retail experience in home/lifestyle products preferred. The ability to engage with our customers to bring their vision for their home to life. An "I've got this" attitude for selling and exceeding sales targets. Exceptional communication skills and computer literacy. The capability to balance customer care and administrative duties. A genuine interest in home‑styling, furniture or creating welcoming living spaces is a plus. Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal. As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties. Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa. Roster – As required – available weekends. Benefits Amazing team member discounts on our fabulous products. Holistic Wellbeing programs to support you to be your best self. Career Development Opportunities. Fun, Supportive and collaborative team environment. #J-18808-Ljbffr