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Posted 16 July, 2026

Insurance Specialist

Marsh Risk
Auckland, AUK, NZ Full Time
Reference: 3ad4ec427566b12a

Job Description

Are you looking for an opportunity to join a company that is not only winning but transforming in the most exciting way possible? We have a fantastic permanent opportunity for someone that is keen to start their career in the insurance broking and risk advisory services industry as an operational specialist. Marsh New Zealand is dedicated to make a difference in the moments that matter. This means making our clients more successful; our communities more resilient; and our people more empowered. What You'll Be Doing As an Insurance Specialist, you will provide support to client-facing brokers in all aspects of administration and technical support through the accurate, efficient and timely production of all policy and related documentation. Ensure timely and accurate production/processing of invoicing, quotations, calculations, complex and confidential documentation. Ensure timely and accurate production of reports. Manage and prioritize own workload to meet individual SLA, KPI and quality targets. Process complex transactions and resolve escalated matters within SLA. Maintain a basic understanding of the core aspects of relevant insurance and related legislation. Adhere strictly to the Company's quality practices and other systems and procedures. Build and maintain strong working relationships with internal and external stakeholders. Identify opportunities for improvement within operational processes and work with colleagues and Operations Services Team Leaders to deliver improvements. What We Can Offer You A competitive salary with flexible working arrangements that suit both your needs and ours. Comprehensive benefits programs including enhanced parental leave, paid voluntary leave, access to the Degreed learning management system, career mobility, open-plan offices with fresh fruit and biscuits, life insurance and income protection cover, discounted medical cover, home, contents, travel and car insurance. 23 days holiday with the option to buy additional leave each year. What You Will Bring University degree desirable. 1-2 years of administration experience desirable. Proficient in Microsoft Office tools (Outlook, Word, Excel). Good understanding of Excel is a definite advantage. Clear and concise oral and written communication skills. Strong numerical skills. Excellent organisational skills and ability to prioritize work and meet deadlines. Eagerness to learn. Team player with a great sense of humour. Applications will only be accepted from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a criminal record check prior to commencement of employment. Marsh is committed to creating a diverse, inclusive and flexible work environment and complies with all applicable laws regarding employment. #J-18808-Ljbffr

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