Retail Assistant - Merchandise

Responsibilities Provide excellent customer service to enhance the overall shopping experience. Support daily store operations by assisting customer needs. Maintain strong store presentation to achieve high customer satisfaction. Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints. Ensure Store Presentation & Stock Quality: Monitor stock freshness and quality, ensure clean/organized shelves, and support overall store cleanliness. Drive Promotional Execution: Implement promotional displays and signage, ensuring campaign alignment and accurate point-of-sale materials. Support Smooth Operations: Collaborate effectively with the team ("Swarm") to achieve seamless daily operations and contribute to store objectives. Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements. Qualifications Customer-Centric Focus: Provide outstanding customer service, consistently focused on maximizing loyalty through personalized support. Strong Interpersonal Skills: Communicate effectively and interactively with a wide range of people. Integrity & Professionalism: Demonstrate a clear commitment to company values and uphold professional standards and policies. Detail-Oriented & Proactive: Ensure accuracy in work and proactively escalates issues to management when necessary. Benefits Team discounts across Woolworths Group brands and a robust rewards program that celebrates and incentivizes purpose-driven work. Access to Sonder: free confidential 24/7 personalized financial, medical safety, psychological, or physical support for team members and their families. A global business with endless career possibilities and exposure to a vast and exciting business network. We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process. Discover more opportunities with Woolworths Group. #J-18808-Ljbffr