Account Director

Overview DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com Role Overview: DXC Technology is seeking an experienced and strategic Senior Client Partner to lead one of our most significant Tier 1 New Zealand Government clients. This executive leadership role is responsible for driving account growth, strengthening executive relationships, ensuring delivery excellence, and positioning DXC as the client\'s trusted technology partner. The successful candidate will own the overall client strategy, P&L performance, contract governance, and growth agenda across a broad portfolio of services including cloud, applications, infrastructure, cybersecurity, data, AI, workplace services, and business process solutions. As the primary executive interface between DXC and the client, the Senior Client Partner will engage with C-suite and senior government stakeholders to shape technology outcomes that improve services, operational efficiency, resilience, and innovation. Responsibilities Strategic Client Leadership : Develop and execute a multi-year account strategy aligned to the client\'s business priorities and transformation roadmap; establish DXC as the client\'s trusted strategic advisor across technology, operational, and transformation initiatives; build and maintain executive relationships with key stakeholders including CEO, CIO, CFO, Chief Digital Officer, and senior business leaders; anticipate emerging client needs and proactively develop solutions that address strategic challenges and opportunities. Account Growth and Business Development : Own account revenue, profitability, and growth targets; lead complex pursuits, contract renewals, extensions, and competitive bids; develop account plans that drive sustainable growth while delivering measurable value to the client. Customer Satisfaction and Executive Engagement : Own customer satisfaction, relationship health, and Net Promoter Score (NPS) outcomes across the account; establish and maintain executive engagement plans covering all key client stakeholders; lead executive governance forums, Quarterly Business Reviews, and strategic planning sessions. Delivery and Operational Excellence : Partner with delivery leaders to ensure contractual commitments, service levels, and transformation outcomes are consistently achieved; drive continuous improvement initiatives that enhance customer satisfaction and operational performance; oversee risk management, service quality, compliance, and governance activities; manage account P&L performance and profitability; oversee forecasting, budgeting, pipeline management, and financial governance; ensure effective contract management and commercial compliance. Leadership and Collaboration : Lead cross-functional teams including sales, consulting, delivery, finance, legal, and partner ecosystems; foster a high-performance culture focused on customer success, accountability, innovation, and collaboration. Required Experience 15+ years of experience in strategic Government account management in consulting or technology services. Proven success managing large, complex public sector or local government accounts valued at $20M+ annually. Strong understanding of government operating models, regulatory environments, procurement frameworks, and digital transformation priorities. Track record of achieving revenue growth, profitability, and customer satisfaction objectives. Strong commercial, contractual, and financial acumen. We are an Equal Opportunity Employer. DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. #J-18808-Ljbffr