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Posted 16 July, 2026

Customer Experience Architect - Banking Journeys

Westpac New Zealand Ltd
Auckland, AUK, NZ Full Time
Reference: 375cb56808880ea3

Job Description

Westpac New Zealand Ltd in Auckland is seeking a Customer Experience Manager for Institutional and Business Banking. You will shape the end-to-end customer journey, connect customer needs with data, digital journeys, and service delivery, and lead improvements that matter for business outcomes. Reporting to the Head of Performance Reporting, Customer Insights and Strategy, you’ll partner with Digital, Product, Technology and Distribution to design experiences that are simple, fast, and #J-18808-Ljbffr

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