Tax Pooling Solutions - Associate (Operations)

Job Description & Summary Kia ora, Be a catalyst for transformation. Shape the future at PwC New Zealand. At PwC, our purpose is clear: to build trust in society and solve important problems. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. About the role Tax Pooling Solutions (TPS) is a specialist business within PwC New Zealand, helping businesses manage their tax obligations with greater flexibility and confidence. Our collaborative team combines technical expertise with exceptional client service to deliver practical solutions that make a real impact. As an Associate, you'll play a key role in the day‑to‑day operations of our market‑leading business, working across a variety of operational, financial, and client‑focused activities. This is a fantastic opportunity to build strong client relationships, develop a broad understanding of the business, and gain hands‑on experience across multiple areas. As your knowledge and confidence grow, you'll take on increasing responsibility and have the opportunity to make a meaningful impact while building a rewarding career with our team. Day‑to‑day responsibilities Preparing tailored tax pooling quotes and supporting clients with managing their cash flow and reducing their exposure to penalties and interest. Building strong relationships with tax agents, finance professionals, and business owners by delivering exceptional services primarily via phone and email. Supporting the day‑to‑day operations of the business, including funding requests, reconciliations, reporting, and administrative processes. Working collaboratively across the team to improve systems, streamline processes, and support business development initiatives. Helping ensure our operations meet PwC's quality, compliance, and risk management standards. Qualifications At least 2 years' experience in an office‑based, client service, operations, or administrative role. Excellent attention to detail and accuracy, particularly when working with financial information and reconciliations. Strong written and verbal communication skills, with a natural ability to build rapport and develop lasting relationships with clients and colleagues. Confidence working with numbers, including a solid understanding of interest calculations and reconciliations. An interest in developing your financial modelling skills is a plus. The ability to manage multiple priorities, stay organized, and consistently deliver high‑quality work. A degree in Finance, Economics, Commerce, or a related discipline is advantageous, but not essential. Benefits Rewards – discretionary bonus opportunities, generous referral bonuses, retail discounts & deals. Growth – global network, leadership development, A.I. tools and training, formal learning pathways. Wellbeing – $250 annual wellbeing allowance, life & income protection, Sonder/EAP/Headspace, 15 days paid sick leave, group‑rate health insurance (eligibility applies). Reputation – PwC is known for shaping tomorrow. Join us and accelerate your career while helping clients and communities solve their most important problems. Flexibility – flexible working, supportive coaching culture. Time off – two paid recognition days off each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave. Whānau & community – paid parental leave for all parents with flexible options and financial planning support, inclusive networks, paid volunteering leave. Management Level Associate Travel Requirements Not specified Available for Work Visa Sponsorship No #J-18808-Ljbffr