Job Description
DEFEND in New Zealand is seeking a Service Delivery Analyst to join our Managed Services team. You’ll support day‑to‑day health, produce service reports, and help keep customers informed with clear communications in a modern SOC environment. You’ll work with Operations Leads to track issues, identify trends, and drive continuous improvement while building your understanding of how customer needs translate into delivery actions. Hybrid work options available. #J-18808-Ljbffr
