Traffic Manager - Toys

Welcome to ZURU Social & Content Creative Where strategy, storytelling, technology, craft & creativity collide to fill feeds around the world with the best thumb-stopping, fomo-inducing, culture-defining ideas for our brands. We’re building the best internal creative agency in the world and we need the person who keeps all of it moving. You’re organized, calm under pressure, and obsessed with making things run smoothly. You love structure, thrive in fast-moving environments, and take genuine satisfaction in making everyone else's job easier. Zero chaos on your watch. If that sounds like you, keep reading. THE ROLE What You Are - The Glue That Holds It Together You are the eyes and ears of ZURU Creative. You know where every job is at, from timing to status. You have a clear picture of every team member’s capacity and work hand‑in‑hand with the Social & Content Managers to keep the department running smoothly. You’re also the vital link to other departments: Marketing, Design, Digital and Brand Engagement ensuring nothing falls through the cracks. You facilitate external productions end‑to‑end with a passion for making the work better. What You’ll Do Operations & Planning Own the job tracker — every brief, every status, every deadline. Nothing moves without you knowing about it. Manage team capacity — maintain a clear, live view of workloads across the creative team and flag conflicts early. Build and maintain workflows — from intake to delivery, ensuring every job moves through the department cleanly and on time. Leverage AI tools — use generative AI and automation confidently to streamline scheduling, reporting and operational tasks. Collaboration & Communication Partner with S&C Managers daily to align priorities, manage pipeline and keep content output on schedule. Be the department’s connector — the primary link between ZURU Creative and Marketing, Design, Digital and Brand Engagement. Run the weekly status rhythm — facilitating stand‑ups, tracking actions and keeping the team honest on commitments. Proactively problem‑solve — spotting bottlenecks before they become blockers and fixing them quietly. What You Bring Skills & Experience Experience in traffic, production or project management within a creative or agency environment. Mastery of project management tools — Asana, Monday, Hive or similar. You live in the system. Understanding of social & content workflows — you know what it takes to produce great content and plan accordingly. AI fluency — actively using generative AI to work smarter, not just harder. Mindset & Energy Unshakeable organisation — you don’t just manage chaos, you prevent it. Calm under pressure — deadlines don’t rattle you, they motivate you. People‑first approach — you build trust across teams and are genuinely liked by everyone you work with. Bias for clarity — you turn ambiguity into action and everyone leaves your meetings knowing exactly what to do next. WHY ZURU Scale - Real Complexity: Multiple brands, global markets, a full creative department. You won’t run out of interesting problems to solve. Impact - You Feel It Daily: When you do your job well, the whole department moves faster. Your contribution is visible, valued and constant. Culture - Best‑In‑Class Team: Working inside a world‑class creative agency — with the resources of a global company and none of the red tape. Location: Auckland, New Zealand #J-18808-Ljbffr