IT Support Specialist

About the Organisation Salt has partnered with a respected Christian non‑profit that is dedicated to transforming lives in some of the world’s most vulnerable communities. Their team is united by faith, driven by purpose, and committed to making a difference in the lives of others. About the Role In this role, you’ll work closely with the IT Manager to ensure our database is well‑maintained, generate data reports, and partner with the marketing and finance teams to provide accurate analysis. You’ll also be the go‑to person for day‑to‑day IT and hardware support, helping to keep systems running smoothly across the organisation. Job Details Permanent Part‑Time: 20 to 30 hours per week. Enjoy flexibility in your schedule, while being part of the team on core office days (Tuesday‑Thursday). Location: North Shore. Salary: $37 to $38 per hour. Day‑to‑Day Responsibilities Maintain and administer the donor CRM database, ensuring accuracy, integrity, and security of data. Generate customised reports and data insights to support fundraising, finance, and management decision‑making. Provide day‑to‑day IT support, troubleshooting applications and systems used across the organisation. Oversee and maintain core IT platforms, ensuring reliability, cost‑effectiveness, and compliance with cybersecurity best practices. Identify and implement process improvements to make systems more efficient and aligned with team needs. About you You’re tech‑savvy and confident with computers, with the ability to build and manage reports from a CRM system. You thrive in a collaborative environment where no two days are the same, and you enjoy being part of a team that’s making a real difference in the community. This role is perfect for someone seeking part‑time work, with a generalist IT skillset, a knack for problem‑solving, and a genuine enjoyment of working with people. Whether you’re a parent who wants to be available for school drop‑offs and pick‑ups, or someone semi‑retired who’s keen to contribute without the demands of a traditional 9‑5. What we’re looking for Relevant tertiary qualification (technology, computer science, information systems, or related field). 3+ years’ experience in ICT or database administration. Strong skills in CRM systems and database management. Proficiency in Microsoft Office and broad software knowledge. Excellent written and verbal communication. Collaborative team player. #J-18808-Ljbffr