Posted 16 July, 2026
Data‑Driven CX Leader: End‑to‑End Customer Journeys
Westpac Group
Wellington, WGN, NZ
Full Time
Reference: 473f7f24fb1b7833
Job Description
Westpac Group in Auckland is seeking a Customer Experience Manager to shape end-to-end customer journeys for New Zealand businesses. You will work across Digital, Product, Technology, Distribution and Strategy to deliver simple, customer-centric experiences on an on-site basis. Reporting to the Head of Performance Reporting, Customer Insights and Strategy, you will translate strategy into tangible improvements, drive adoption, and propagate a culture of continuous enhancement through data‑driven #J-18808-Ljbffr