Job Description
APL Window Solutions in Waikato is seeking a hands-on Customer Service Team Lead to take ownership from day one. You will be the first escalation point for a team of four, shaping performance, quality, attendance, and workflow. You’ll convert daily activity into clear, regular reporting for management on trends, issues, and corrective actions, while coaching the team to build confidence and consistency across the group. #J-18808-Ljbffr
