Processing Officer - Overseas Operations

Processing Officer - Overseas Operations An exciting opportunity to be part of and contribute to the delivery of successful voting services for the 2026 General Election and be part of our Overseas Operations team based in Lower Hutt. The primary responsibility of the Processing Officer is to support the Overseas Operations Team’s core activities as required to ensure the successful delivery of the General Election. This involves assisting with the efficient operations of Vote Issuing, Vote Receipt, Vote Processing, and Vote Count stages. In addition, you will help ensure proper procedures and documentation are maintained, and all deadlines are met. This casual role is for a Processing Officer in the Overseas Operations team with an hourly rate of $28.95 + 8% Holiday Pay. Key responsibilities Issuing, receiving and processing voting papers, including data entry Preparing voting papers for counting and taking part in the vote counting process Ensure confidentiality around sensitive matters and security of data and materials Ensure proper procedures are followed and correct documentation is maintained Identifying any issues and escalating them in a timely manner Provide customer support by answering voters’ enquiries via phone or email, assisting voters to enrol and cast their vote, including Registering and taking Dictation votes, according to defined processes. About you We are seeking candidates who have: Experience processing paper-based documents Ability to follow verbal and written instructions thoroughly Attention to detail and good judgement Ability to focus and work accurately for extended periods, performing sometimes repetitive tasks Previous election experience would be an advantage Ability to work effectively under pressure, displaying flexibility to move between tasks when needed About the Electoral Commission The Electoral Commission wants every New Zealander to trust, value and take part in parliamentary elections. Here’s your chance to contribute to New Zealand’s democracy as part of a small team of electoral experts who design, build and implement processes and systems for Parliamentary elections and referenda. It’s an exciting and varied role within a team which is committed, supportive and hands‑on. Why join the Electoral Commission? The Commission is building an inclusive strength‑focused culture where diversity is encouraged and valued and we welcome applications from individuals of all backgrounds, orientations and identities. We want to provide a flexible working environment where everyone feels valued and supported. We are happy to discuss what works for you. You will join a team who are here for the right reasons, and we are passionate about what we do. To apply, please submit a tailored CV and cover letter outlining your reasons for joining the Electoral Commission, highlighting your relevant skills and experience. This is a rolling advertisement that will remain open to applications until Octoober 2026 we will be shortlisting and interviewing as applications are received. During our recruitment process, you will be tasked to complete computer-based assessments in numeracy, literacy, IT awareness, problem-solving, customer service, and practical skills, these results help us match you with the most suitable roles. We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process or If you have any support or access requirements, please let us know. You must be legally allowed to work in New Zealand. Reference # 10902 Location(s) Lower Hutt #J-18808-Ljbffr