Duty Manager - Rental Sales Agent

Join Sixt as a Duty Manager - Rental Sales Agent! Based at one of our busy branches, you’ll play a key role in overseeing daily operations, supporting your team, and ensuring every customer experience reflects the premium Sixt brand. From managing staff performance and meeting revenue targets to resolving customer queries and maintaining smooth operations, you’ll be the go‑to leader on shift. Your Key Responsibilities Will Include: Leading and motivating the team to deliver exceptional customer service and achieve sales targets Driving revenue growth through effective upselling of vehicle upgrades, protection packages, and add‑on services Overseeing daily branch operations to ensure efficiency, accuracy, and high standards Supporting staff development through coaching, feedback, and on‑the‑job training Handling escalated customer queries and ensuring positive resolutions Meeting and exceeding individual and team sales KPIs (revenue and customer satisfaction) Collaborating with branch and regional teams to ensure seamless customer experiences Supporting operational excellence and contributing to a positive team culture About You: Proven leadership or supervisory experience in a customer‑facing environment Strong communication and team management skills A results‑driven mindset with the ability to meet and exceed targets Excellent problem‑solving skills and the ability to stay calm under pressure A proactive, hands‑on approach and willingness to lead by example Flexibility to work weekends and public holidays What We Offer: When you join SIXT and the Giltrap Group, you’re joining New Zealand’s leading automotive group with a global reach. We’re committed to your growth and success, offering: Competitive salary + uncapped performance‑based incentives Ongoing training and career development opportunities Access to our CARE Programme for health and wellbeing support A paid day off on your birthday A supportive, high‑performing team culture Career progression within a global mobility brand Accelerate your career with Sixt. Apply today and become a part of Team Orange! #J-18808-Ljbffr