Volunteer Manager

Volunteer Services Manager – Waipuna Hospice Are you passionate about making a real difference in your community? Are you a practical thinker who can translate big ideas into tangible outcomes? Are you a strong people leader who builds capability and inspires others? Are you a natural relationship builder who thrives in a collaborative environment? Don’t miss this exciting opportunity to join our team in Tauranga and lead a vital function that supports the heart of our organisation—our volunteers. Introduction At Waipuna Hospice, we’re all about delivering compassionate end‑of‑life care across the Western Bay of Plenty. Our goal is to deliver responsive, compassionate, and person‑centred care to individuals living with life‑limiting illnesses, often in their homes. We also have a welcoming inpatient unit in Te Puna for those who need extra support. We’re a charity powered by passion, courage, teamwork, and community spirit. Our funding is made possible by our fundraising heroes, and our busy charity shops with partial support from the government. We believe that great care starts with great people, and that’s where YOU come in! We’re on the hunt for an energetic Volunteer Services Manager to support and champion our amazing team who make a real difference every day. If you’re ready to bring your people skills, passion, and positivity to a role that truly matters — let’s talk! Key Responsibilities Leading and developing Volunteer Coordinators to build a high‑performing team Planning and managing volunteer workforce supply to meet operational demand Partnering with leaders across the organisation to support volunteer engagement and experience Driving continuous improvement using data, insights, and feedback Building community connections to attract and grow the volunteer workforce Ensuring compliance with policies, procedures, and health & safety requirements Skills and Experience Relevant tertiary qualification in HR, business, health, community services or similar (or equivalent experience) Proven experience in people leadership, including coaching and developing teams Experience delivering services aligned to organisational strategy and operational needs Strong stakeholder engagement skills and the ability to influence across all levels Experience managing workforce or volunteer lifecycle processes (recruitment, onboarding, retention) A collaborative, solutions‑focused approach with excellent communication skills Ideally, you’ll also have experience in volunteer services, not‑for‑profit, or health environments, and bring an understanding of best‑practice volunteer management. Most importantly, you’ll have a genuine passion for supporting people in your community. What We Offer A fun, friendly and supportive team environment Excellent working conditions Staff wellness programmes because we care about our staff Ongoing professional development (we want you to grow) A competitive remuneration package Discounts to local dentists, pharmacies, and health insurance Free onsite parking #J-18808-Ljbffr