Part-time Customer Service Manager

Part-time Customer Services Manager 20+ hours per week, Monday to Friday or selected days Total Compensation including bonus, commission & benefits based on a 20 hour working week: Up to £19,000 Responsibilities Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG. Benefits Fun, challenging and rewarding career. Great induction training and excellent ongoing learning and development. Fantastic promotion prospects. Generous, achievable incentives and sociable hours. Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. Qualifications Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for. Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you. #J-18808-Ljbffr