Compliance & Resolutions Officer

About the role The Compliance & Resolutions Officer is an integral role within Te Tari Pūreke – New Zealand's Firearms Regulator. The officer will support regulatory compliance and deliver a high‑quality service to the public. This position is based in Palmerston North and is rotational, allowing the officer to develop expertise across the teams that form Te Tari Pūreke. Key Accountabilities Assess licence applications, permits and endorsements. Ensure licence holders understand their responsibilities through education and intervention to improve compliance. Apply improvement notices, prescribed conditions, warning letters, temporary suspensions, revocations and refusals as appropriate. Provide accurate information and recommendations to support regulatory decisions. Maintain accurate, detailed records of all compliance activities. Ensure compliance activities are completed in a timely, efficient and effective manner. Qualifications Applicants must be New Zealand Permanent Residents. Previous service centre or phone‑based experience is desirable but not mandatory. Must have mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory Licences must show evidence of mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory Must be able to work mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory. Eligibility & Mandatory Mandates All applicants must have the right to work in New Zealand. All applications must be submitted online. Internal applicants must apply through the police system. All employees affected by restructuring have preferential right of appointment to any vacant position within Police at the same remuneration band or lower. Application Details Application deadline: 5:00pm, Wednesday,22ndJuly2026. This vacancy may close before the advertised closing date if a high volume of applications is received. #J-18808-Ljbffr