Tax Pooling Solutions - Junior Business Analyst (Associate) at PwC

About the role Tax Pooling Solutions (TPS) is a specialist business within PwC New Zealand that helps businesses manage their tax obligations with greater flexibility and confidence. The TPS team combines technical expertise with exceptional client service to deliver practical solutions that make a real impact. As a Junior Business Analyst you will support the ongoing improvement of our digital platforms and business processes, working alongside experienced technology and business professionals to deliver reliable, user‑focused solutions. Responsibilities Support the day‑to‑day operation, maintenance, and continuous improvement of our digital platforms and business processes. Investigate system issues, manage support requests, and help coordinate solutions to keep our systems running smoothly. Work with business stakeholders to understand requirements, map processes, and identify opportunities for system and process improvements. Assist with the delivery of system enhancements by supporting requirements gathering, testing (including UAT), defect management, and implementation activities. Collaborate with Project Managers, Technical Leads, Designers, and Developers to deliver reliable, user‑focused solutions. Maintain project documentation, product backlogs, and knowledge resources to support effective delivery and continuous improvement. Stay up to date with emerging technologies, including AI and automation, and contribute ideas to enhance our products and ways of working. Qualifications Tertiary qualifications in Information Systems, Business, Commerce, Technology or related discipline. Strong analytical and problem‑solving skills with a keen eye for detail. Excellent communication skills and the ability to build positive relationships with a range of stakeholders. A genuine interest in technology, digital products, and emerging technologies such as AI and automation. A collaborative mindset, curiosity to learn, and a proactive approach to solving problems. Exposure to business analysis, software testing, or technology projects through studies, work experience, or personal projects. Familiarity with Agile ways of working and tools such as Jira is an advantage, but not essential. If you don’t meet every requirement, we still want to hear from you – your skills and potential may be a great fit. Highlights of working at PwC NZ Discretionary bonus opportunities; generous referral bonuses; retail discounts and deals. Global network; leadership development; AI tools and training; formal learning pathways. $250 annual wellbeing allowance; life & income protection; Sonde/EAP/Headspace; 15 days paid sick leave; group‑rate health insurance (eligibility applies). Flexible working; supportive coaching culture. Two paid recognition days off each year during the annual summer shutdown period; purchase up to two extra weeks’ annual leave. Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave. Recognition for shaping tomorrow with a leading global network. #J-18808-Ljbffr