Application Support Analyst

Te Haeata / The Opportunity Are you an experienced Application Support Analyst looking for an opportunity to showcase your expertise in supporting Microsoft products such as SharePoint and MS Teams? We are on the lookout for an exceptional addition to our growing team, potentially someone with 2+ years’ experience with the products we use. We are seeking an experienced Application Support Analyst who will be able to deliver and support significant digital solutions and be part of a growing team of digital services specialists managing strategic platforms for the Ministry. You will work closely with a range of IT professionals within your team as well as stakeholders from various business groups across the Ministry. The Applications Support Analyst is a key role engaging with business users to resolve incidents and gather data to assist in the identification of defects and problem records. To be effective in the role, the Application Support Analyst will maintain a working knowledge of Ministry processes and procedures used to deliver Justice services. Ōpūkenga / Skills and Experience Experience supporting users to maximise their use of SharePoint, M365 apps, and Azure DevOps. Experience developing SharePoint solutions and/or PowerShell desirable. Aptitude and willingness to learn advanced M365 tools such as Purview or Power Platform. Maintain application support processes, collect performance statistics and report creation. An ability to understand Information Management best practice, or a willingness to learn this side of our work is helpful. Excellent communication skills. Responding to a broad range of service requests for support by providing information to fulfill requests or enable resolution. A desire for continuous learning and product application is essential. Mōmātou / About us At TeTāhūoteTure – the Ministry of Justice – we’re committed to strengthening people’s trust in the law of Aotearoa, NewZealand. Digital is integral to how Justice thinks about, delivers and uses technology. We are the core group leading the delivery of the Digital Strategic Plan, working closely with the judiciary, iwi and our Ministry and sector partners to ensure Justice mahi is best supported, enabled and empowered by digital. Within Digital, you will be part of the Information and Library Services team within Shared Services. This team drives delivery of products and services used across the Ministry and Judiciary that enable people to work more collaboratively and productively in a digital environment. Joining TeTāhūoteTure means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. Ngāpaingaotēneiwāhimahi / What’s great about working here We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 22 days holiday leave Flexible work hours where possible An online professional development portal Access to a variety of inclusive and proactive networks See our full range of benefits here Utu ā‑tau / Salary The appointing salary for this role will be between $82,770 and $112,332 per annum based on skills and experience. Tonomai / Apply You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. Applications close on 14July2026; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date. If you have any questions, please contact [email protected] and include MOJXXX (job number) in your subject line. Follow us on LinkedIn. #J-18808-Ljbffr