Posted 16 July, 2026
Senior CS Team Lead -- Escalations & Coaching
Salt Digital Recruitment
Auckland, AUK, NZ
Full Time
Reference: 5398c2584e7c04d9
Job Description
Salt Digital Recruitment is seeking a Customer Service Team Leader based in Auckland, New Zealand, to support a team of 12 and manage complex customer requests. This hybrid role involves prioritising workloads, coaching team members, and ensuring timely outcomes. The ideal candidate has 3+ years of experience in customer service management, particularly in regulated industries. The position offers significant benefits, including health allowances and discounts on health services. #J-18808-Ljbffr