Job Description
black.ai, based in Auckland, is looking for a dedicated operations professional to enhance their customer launch and support processes. This role involves owning operational performance and making data-driven improvements across teams. The successful candidate will collaborate with the VP of Customer and rev ops teams, ensuring consistency and scalability in customer operations. Experience in customer operations or onboarding roles is a must, along with a strong focus on process design and continuous improvements. #J-18808-Ljbffr
