Hotel Porter

Job Description As the Welcome Porter, you embody Pullman’s progressive values through your presentation, personality and energy. You are the host of the lobby, welcoming guests with warmth and engaging interactions, highlighting how the space reflects our commitment to progress. With a wealth of brand, hotel and city knowledge, guests instinctively turn to you for assistance. By connecting meaningfully with guests, you will become a familiar face and source of inspiration for progressive ideals for guests and Heartist® alike. Primary Responsibilities Welcome all guests and visitors with charismatic warmth, creating an atmosphere woven around real conviviality. Be present and visible in the lobby so guests can easily identify you as the person to whom they should go. Assist with transfer, storage and handling of guest luggage and property. Park and retrieve guest cars as requested. Qualifications Hold a New Zealand Driver License. Ability to work on a rotating roster over 7 days, including weekends, public holidays, and morning and night shifts. Passion for providing unparalleled levels of service. Exceptional grooming and articulate communication. Ability to work in a fast‑paced environment. Physically fit and able to lift at least 30 kg. The right to work in New Zealand. Benefits Loyalty card entitling you to discounted hotel stays, food and beverage rates, and spa treatments worldwide. Daily staff meals provided. Ongoing reward and recognition incentives. Opportunities for further development and worldwide career progression within Accor. Our Commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr